CMSO

So, what's a CMSO you ask?  Well, that's my work 'official' title.  Sounds impressive, doesn't it?  It stands for (okay, my kids don't even know this....) Chief Member Services Officer.  Since I work at the credit union, this means that I'm the guy responsible for what happens to our members in our branches, how we bring in new members, how we market to our members and also, how our wealth managers deal with our members.  I really enjoy my job and I try to give Partners my 100% effort.  But, when you work hard, you need to play hard too.  We try to have fun at the office and I wanted to share a video (see below) that started with an outrageous goal we set, followed by the team actually achieving the goal by the end of the year!  As for the background, we had been talking about working together to make the goal a reality, that we needed to be synchronized....hence the skit idea.  We told the team if you meet the new account goal for 2011, the senior managers would do a synchronized swimming skit.    Anyway, Kim created the costumes (except for the shorts...that was Mike's idea).

Another part of my job is to develop leaders.  This is very enjoyable and yet, challenging in that it takes a ton of energy to try to guide the growth of other leaders.  I have been blessed to be around some great leaders and mentors in my life.  Several of the business writers I enjoy are Jim Collins and John C. Maxwell.  The team at the office just finished reading Jim's new book "Great by Choice" and we are getting ready to read John's book "The Five Levels of Leadership".  I believe the old adage is true....Leaders are Readers!  Old school, I know, but it's true in my book.  Here are the links to more info on johnmaxwellonleadership.com and jimcollins.com .